Sales Policy

All sales are final. Please review artwork details, sizing, and imagery before purchase. For delivery issues, damage, or incorrect items, contact support so we can assist.

Last updated: 2 November 2025 (AEST)

Overview

Von Reinhaart Atelier presents originals, textiles, and limited editions. All purchases are confirmed at checkout, so please review descriptions, dimensions, and images before ordering.

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Final Sale

  • All sales are final once an order is confirmed.
  • Change-of-mind purchases are final.
  • We recommend double-checking sizes and details before purchase.
  • If you have a question before ordering, reach out to support.

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Delivery & Claims

  • Inspect packaging immediately upon delivery.
  • Report damage or incorrect items within 7 days with clear videos.
  • Keep all packaging for assessment and carrier claims.

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Support

For delivery concerns or order questions, submit a support request and we will respond within 1–2 business days.

Submit a Support Request

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