Authenticity
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Certificates of Authenticity are provided with all original works.
Handcrafted Character
Due to the unique, handcrafted nature of original art, subtle
variations in texture, tone, or finish are inherent to the work and
are not considered defects or faults.
Shipping, Insurance & Claims
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Artworks are professionally packed and shipped with transit
insurance.
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While we oversee logistics, we are not liable for delays or damage
caused by third‑party carriers.
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If an item arrives damaged, please notify us within
24 hours of delivery with clear videos of the
packaging and the artwork so we can initiate a claim.
Need help? For assistance with a delivery,
certificate, or quality concern, please contact us via the
Atelier contact form.
